Lenann Gardner is an expert in state-of-the-art selling and closing skills. She has been interviewed and quoted about the latest trends in selling in such publications as The New York Times and BusinessWeek, and on Entrepreneur.com and other general interest websites.

Articles Lenann has written have appeared in leading sales-related publications including Selling Power magazine, Sales and Service Excellence (feature article) and in Networking Times, In Business, MarkeTrends, and The American Salesman.

Lenann’s articles have also been published in trade magazines including Agency Sales, Minorities and Women in Business, Transaction World, Agent’s Sales Journal, Health Insurance Underwriter, AQUA, World Fence News, and many other publications.

“There are two major obstacles to making and closing any sale. They are both mental. They are the fear of failure and the fear of rejection,” writes Brian Tracy in The Psychology of Selling. “The rule is that 80 percent of sales calls will end in a no, for a thousand different reasons. But, due to fear of rejection, forty-eight percent of all sales calls end without the salesperson trying to close even once! Rejection is not personal. It is not aimed at you. Rejection has nothing to do with you. Instead, it is like the rain or the sunshine. It just happens from day to day. Some will; some won’t; so what? Next!” For more ideas on dealing with fear of rejection, click here.