Testimonials
Lenann is always focused on practical ways to achieve immediate sales results. She is an asset we have used very productively for years.
A real talent for effective selling is not the exclusive preserve of a few “dog and pony show specialists” or used car salespersons: it is a skill we can all develop without having to change our personalities. Selling more is something we can learn: this is what we have discovered at Heel USA with Lenann McGookey Gardner. What she teaches is based on the most up-to-date research data on what is actually working in selling. Her coaching activities are very thorough, and are part of a modern approach which makes a lot of sense. Our sales team had a great performance this month, and I am convinced that Lenann’s program had a big influence on this result.
I thought I would give you a brief update on what has happened since you came to speak to our staff last year -- it helped us with our lagging occupancy. The first six months of last year we had an occupancy of 87.77%. After you came, the last six months’ occupancy was 90.73%. That would make an increase of a little over 3%... doesn't sound like much but it is an increase of $109,223. This year we are averaging an occupancy of 91.61%, so it appears that the occupancy is still escalating. Your oratory was excellent and the paperwork you left was of great help!
I enjoyed the 121 day Tumi Wholesale Selling Success Program we did with you. It has really changed my behavior in getting me focusing on face-to-face and phone-to-phone time in dealing with my prospects and customers.... I have also learned that, with a full schedule every day, I have to force myself to focus on selling and pursuing new opportunities or it just won't happen! I had gotten too used to e-mails for most of my communications. I know now for the most part "e to e communication" isn't productive - at least for selling purposes.
Lenann, I very much appreciate your working with us and do believe it has helped us to come together and improve our teamwork and understanding. We also now have more tools to help us work more smoothly together, and have more effective communication. I will check in with you down the road to let you know of our continued progress.
Working with Lenann has set off a whole new spirit in our company, resulting in a lot of positive developments, including new offices and exciting plans. Thanks to Lenann, this whole enterprise is going through significant client-focused changes which will be important for our future. In other words, Lenann has opened eyes, cleaned hearts and blown in a storm of fresh wind!
After decades in the business, I now know more about how to be effective in sales meetings and how to create a “commercial mind” in our local directors, than ever before. Thanks to my participation in Lenann Gardner’s state-of-the-art sales training and follow-up program, I have managed to better direct my efforts toward business development. Besides our team’s accomplishment in terms of new sales, the change in their mind set within 40 business days of our sales training class is a testament to the program’s effectiveness. I think a lot of other people should volunteer for this – it’s really great!
We just landed a $20,000,000 job and have a great shot at a $30,000,000 project. Our marketing program has really taken off thanks to Lenann!
Due to Lenann's help we ended the year at 48% growth... the best sales year in the history of our firm!
I just landed $300K in funding from the Department of Homeland Security’s Human Factors Group – historically a very difficult customer. The customer actually gave me $75K more than what I’d asked for. Since then, I have developed a trusted advisor position with this PM. She asks my opinion on program ideas and continues to send money almost without my asking for it. I attribute this success directly … specifically to the coaching I have been getting from Lenann.
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