I enjoyed sales Coaching with Lenann so much! Lenann is very good at assessing the situation -- with a couple of simple questions she gets to the bottom of things. The one-on-one nature of Lenann’s Coaching means there’s no way you can hide (as can happen in a classroom). I was continually intrigued by Lenann’s questions and constant feedback on performance…
I just read your latest newsletter article. Wow. Bingo. Guilty. Thanks for a reminder -- you pinpointed my essential fault. We’re doing well here, having reached our goal of being national leaders in our niche market. You really helped us and we still talk about essential lessons learned from Lenann…
Closed 5 deals last week!! Thanks, Lenann, for your support, guidance and belief. The Game On Sales Coaching program we are doing with you keeps me sharp on the follow ups, value estimation and most importantly the closing rates!
Early on in my career I was fortunate that my company hired Lenann McGookey Gardner to conduct sales training with not just our sales team members, but all our operations managers as well. At the time I was an Assistant General Manager at a hotel and didn’t think my role had anything to do with sales. My perception of my role changed drastically as a result of Lenann’s training and subsequent Sales Coaching support. I learned that while operations might be my primary focus, EVERYONE working for an organization has a role in sales. What a fantastic lesson to learn so early on. Some years later, now a Vice President of the same hospitality company and a co-chair of programs for the American Society of Training and Development chapter, I brought Lenann in for a couple of hours, for an “Update on State-of-the-Art Selling Skills.” Though I thought I knew what she would say, I found I was surprised – so many of the basics of what’s working now in selling had changed, and Lenann presented a concise and engaging update on the skills successful salespeople need now. Lenann got the entire audience involved in the presentation, and I think every single person left with not only more selling skills, but a more positive attitude about selling, and I am sure that will show up in their sales results, just as happened in my first exposure to Lenann’s work – my company saw millions of dollars in sales increases!
I heard rave reviews of your presentation, Lenann. Our folks do get very enthusiastic about great speakers like yourself!
Thanks very much! Great material (scripts for commercials) and a terrific recording experience with you! I look forward to every opportunity we have to work together. Thanks for your encouragement, unwavering support, and belief in what we’re doing.
I am incorporating your techniques, and in some cases, seeing them work like magic. Concerning an upcoming meeting, one of the top salespeople in our company said something that matched what you told me – I was left wondering whether that was you or her talking. I'm amazed to hear a super sales star in my business sound just like you -- but maybe I shouldn't be so amazed. The amazing thing I’ve experienced since working with you is trying out something new and watching it work. I followed your recommendation for writing e-mail, and one e-mail came back: "Who can refuse Lisa?" That's what I want to hear!
I have always seen you as a speaker who has a clear message to give, with arguments well constructed to support your thesis. The passion and conviction with which you express yourself, allied to a clear depth of research to support your comments, set you apart from most speakers. The audience is always engaged by your speeches. I have seen, in vigorous discussions afterwards, that you have reached people and ensured they were engaged. I look forward to working with you again in the future and listening to your up to date views on the business development aspects of our work.
Before your session our associates were averaging less than 30% out of a possible 100% on the 'closing' part of mystery shopper calls. Since your session every single sales manager got 100%! They nailed the closing!
...an additional $1 million per quarter this year. Lenann successfully addressed a problem that plagued us for years.